Privacy Policy

Effective Date: 31st May 2025

At Impeccable Cleaning Services QLD, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our cleaning services.

1. Information We Collect

We may collect the following types of personal information:

Name, phone number, and email address when you contact us or make a booking.
Service address and payment details when you book a clean.
Information provided through enquiries, feedback, or reviews.
Basic website usage data through cookies (see our Cookie Policy).

2. How We Use Your Information

Your information is used to:

Provide and manage our cleaning services.
Communicate with you regarding bookings, quotes, and updates.
Improve our services and website.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. We may share information only when:

Required by law or regulation.
Necessary with trusted third-party providers (e.g., payment processors, booking systems) to deliver our services.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no online system can be guaranteed 100% secure.

5. Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you.
Request corrections to your information if it is inaccurate or outdated.
Withdraw consent for marketing communications at any time.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Impeccable Cleaning Services QLD

Email: info@impeccablecleaningservicesqld.com.au

Phone: 0480 518 437